Legal Document

Euro 2021 Terms & Conditions – Complete Terms of Use for the Platform

By opening or using an account on Euro 2021, you agree to these Terms and Conditions. We strongly recommend reading them in full before getting started — it's in your best interest.

Last Updated: January 2026 Language: Bengali Applicable to: All registered members

Summary of Key Terms

Get a quick overview of the key points before reading the full document.

Age Restriction
Not applicable to users under 18

Euro 2021 is for adults only. Age is verified at registration, and any account found to belong to a minor will be closed immediately.

One Account
One Account Per Person

Each user is allowed to open one account only. If multiple accounts are detected, all accounts will be closed and deposits will be forfeited.

Accurate Information
Accurate Information Is Mandatory

Providing false information during registration is strictly prohibited. Identity is verified at the time of withdrawal, so please use your real name and phone number.

Bonus Terms
Separate Rules Apply for Bonus Use

Each bonus has its own wagering requirements. Bonus balance cannot be withdrawn directly until all wagering requirements have been met.

Security
Password & Security Are Your Responsibility

The security of your account is your own responsibility. Make a habit of not sharing your password and always logging out after each session.

Right to Modify
Euro 2021 reserves the right to modify its terms and conditions.

Members will be notified by email or SMS of any changes to these terms. Continued use of the platform after any update constitutes acceptance of the revised terms.

1

General Rules

The Euro 2021 platform operates under an international gaming licence. These Terms and Conditions ("Terms") govern your relationship with Euro 2021. By accessing the site or creating an account, you are deemed to have agreed to these Terms.

This platform is strictly for adults aged 18 and above. Minors are not permitted to register under any circumstances.

Euro 2021 reserves the right to update these Terms at any time. For significant changes, you will be notified via your registered email or mobile number. Continued use of the platform after any change constitutes your acceptance of the updated Terms.

If you have any difficulty understanding these terms, please contact our support team and we will explain everything in plain language.

2

Account & Registration

When registering on Euro 2021, you are required to provide accurate and complete information. Submitting a false name, fake phone number, or incorrect date of birth may cause issues during withdrawal and could result in account closure.

Each member may hold one account only.

If the same person opens multiple accounts, all accounts will be closed and all bonuses forfeited. Whether the original deposit is refunded will be determined at Euro 2021's discretion.

Identity Verification (KYC): Identity verification using your national ID or passport is mandatory before making a withdrawal. This is done entirely for your own protection.

You are solely responsible for keeping your account password and login credentials confidential. If you notice any unauthorized activity on your account, notify us immediately.

InformationRequirementsWhy It's Required
Full NameMandatoryWithdrawal Verification
Mobile NumberMandatoryOTP Verification
Date of BirthMandatoryAge Verification
National ID CardWithdrawal Processing TimeKYC Verification
3

Deposits & Withdrawals

Deposits and withdrawals on Euro 2021 can be made via Mobile Pay, Nagad, Rocket, bank transfer, and other approved methods. The minimum deposit is ৳200 and the minimum withdrawal is ৳500.

Only use payment methods registered in your own name. Depositing via someone else's Mobile Pay or bank account may result in withdrawal delays or holds.

Withdrawal Processing Time

Withdrawal requests are typically processed within 5–15 minutes. However, if KYC has not been completed, your first withdrawal may take up to 24 hours. VIP members receive faster processing.

Anti-Money Laundering Policy: Euro 2021 complies with international AML policies. If unusual transaction patterns are detected, your account may be temporarily suspended pending verification.

Once a withdrawal request has been submitted, it cannot be cancelled if processing has already begun. Please make sure before submitting your request.

4

Bonuses & Promotions

Bonuses and promotions on Euro 2021 are offered subject to specific terms. Each bonus has its own wagering requirements, validity period, and maximum withdrawal limit.

  • Withdrawals from bonus balance are not permitted until the wagering requirements have been met.
  • Most bonuses carry a wagering requirement of 15x to 30x.
  • Wagering requirements must be completed within 7–30 days of receiving the bonus, after which the bonus will be forfeited.
  • While a bonus is active, other bonuses generally cannot be claimed simultaneously.
  • The wagering contribution rate for bonuses used on casino games varies by game.

If bonus abuse or strategic exploitation is detected, Euro 2021 reserves the right to forfeit all bonuses and any associated winnings.

5

Betting Rules

Sports Betting, Live Betting, and casino games on Euro 2021 are all governed by specific rules. Once a bet is confirmed, it cannot be changed or cancelled except under exceptional circumstances.

In the event of a match or event cancellation

If a match or event is cancelled entirely, all bets on that match will be declared "void" and stakes will be refunded. If at least 90% of the scheduled match time has been completed, bets will be settled based on the result at that point.

Live Betting Special Rules: Odds in live betting are subject to change. The odds displayed at the time your bet is placed are final. If incorrect odds are shown due to a technical error, Euro 2021 reserves the right to void the affected bet.
  • Minimum bet ৳200; maximum limits vary by event and tier.
  • The maximum winnings per bet are subject to a daily cap.
  • Automated betting using computers or software is strictly prohibited.
6

Prohibited Activities

The following activities are strictly prohibited on Euro 2021. Violations will result in account closure and, where necessary, legal action.

  • Creating or operating multiple accounts.
  • Registering using another person's identity.
  • Bonus Arbitrage – systematically using bonuses solely to meet wagering requirements.
  • Hacking or gaining unauthorised access to the platform's software.
  • Attempting to manipulate or fix the outcome of any game.
  • Money laundering or transacting with funds from illegal sources.
  • Threatening or harassing other members.

If evidence of fraud or deception is found, Euro 2021 reserves the right to permanently close the account and seize all balances without prior notice.

7

Responsible Gaming

Euro 2021 takes responsible gaming very seriously. We want our members to play for entertainment, not out of compulsion.

The following features are available on the platform at all times:

  • Set daily, weekly, or monthly deposit limits at your convenience.
  • Activate a cooling-off period for a set duration.
  • Self-Exclusion – temporarily or permanently restricting access to your own account.
  • Session Reminder – notifications to let you know how long you've been playing.
If you feel you need help: If you're finding it difficult to keep your gaming under control, reach out to our support team. We're here to help — no judgment.
8

Account Closure Policy

You may request account closure at any time. Contact our support team and the account will be closed within 24 hours. Please withdraw any remaining balance before closing your account.

Euro 2021 may close an account for any of the following reasons:

  • Violating these terms and conditions.
  • Registering with false information.
  • Extended inactivity for a prolonged period (24 months) with no account activity.
  • At the direction of a regulatory authority.

Once your account is closed, a confirmation will be sent to your registered mobile number or email address.

9

Dispute Resolution

If you have a complaint, please contact our support team first. Most issues are resolved within 48 hours.

How to Submit a Complaint: Complaints can be submitted via email, live chat, or phone. Please include your account number, date, and a detailed description when filing a complaint.

If you are not satisfied with Euro 2021's decision, you have the right to appeal to the relevant licensing authority. This process is fully transparent and impartial.

10

Changes to Terms & Contact

Euro 2021 may amend, revise, or update these terms as needed. Members will be notified at least 14 days in advance of any significant changes.

For any questions or comments regarding these terms, please get in touch with us:

Email: support@euro2021.net | Live Chat: Daily 9:00 AM – 11:00 PM | Weekends: 10:00 AM – 10:00 PM

This version of the terms is a simplified translation. In the event of a legal dispute, the original English version shall prevail.

FAQ

Frequently asked questions regarding our Terms & Conditions.

To make a withdrawal, log in to your account and navigate to the "Withdraw" option. Enter the amount and select your preferred payment method (Mobile Pay, Nagad, Rocket, or bank transfer). Withdrawals are typically processed within 5–15 minutes of submitting your request.

For your first withdrawal, KYC verification is required — you will need to upload a photo of your national ID or passport. This is a one-time process and takes up to 24 hours. VIP Gold members and above receive priority processing. The minimum withdrawal amount is ৳500.

Two scenarios apply when a match is cancelled or left incomplete. If the match never started, or was abandoned before reaching the halfway point, the bet will be declared void and the full stake returned to the main wallet.

Additionally, if an interruption occurs after 90% or more of the scheduled match time has been completed, bets will be settled based on the score or result at that point. For accumulator bets, any voided event will be removed and the remaining selections recalculated using their respective odds. Email notifications will be sent to inform you of the outcome.

Got the terms? Let's get started!

Register on Euro 2021 and enjoy a safe, transparent platform.

* By registering, you agree to the terms and conditions above.

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