Your privacy is our top priority at Euro 2021. This policy explains what data we collect, why we collect it, how we keep it secure, and what rights you have.
Here are the key points to know before reading the full details.
Euro 2021 only collects the information that is strictly necessary for account management and security. We never ask for data that is excessive or irrelevant.
We never sell your personal data to third-party advertisers or data brokers. Your information is used solely to provide services to you.
Every data transfer from your browser to our servers is protected with bank-grade encryption. No one can intercept it in transit.
You have the right to view or request deletion of any data we hold about you at any time. This is your legal right, and we respect it.
We clearly disclose which cookies are used on our site and why. You also have the option to disable non-essential cookies.
Data that is no longer needed is automatically deleted after a set period. Only what is legally required to be retained will be kept.
Euro 2021 ("we", "us") explains in this Privacy Policy how we handle the personal information of our platform users ("you", "member"). This policy applies to the Euro 2021 website, mobile application, and all related services.
By creating an account or using Euro 2021, you agree to this Privacy Policy. If you have any questions, our support team is always here to help.
We believe privacy is not just a legal obligation – it's an ethical responsibility to our members. That's why we've written this policy in plain language so it's easy for you to understand.
Euro 2021 collects two types of data — information you provide directly and information generated automatically as you use the platform.
| Data Type | When It Is Collected | Necessity Level |
|---|---|---|
| Full Name | At Registration | Mandatory |
| Mobile Number | At Registration | Mandatory |
| Date of Birth | At Registration | Mandatory |
| Email Address | At Registration | Optional |
| National ID | During KYC Verification | For Withdrawals |
| Payment Information | At the Time of Transaction | Mandatory |
Please Note: We will never ask for your password, PIN, or OTP code. If anyone requests this information, they are a fraudster.
Every piece of data collected at Euro 2021 has a specific and legitimate purpose. We do not believe in collecting everything we can just because we can.
Euro 2021 does not sell your data or share it with any party for advertising purposes. However, limited data may be shared in specific circumstances:
Only the information necessary to complete a transaction is shared with payment providers such as Mobile Pay, Nagad, or banks. These partners are bound by strict confidentiality agreements.
Sharing data in response to a valid court order or request from a government regulatory authority is a legal obligation. Where possible, Euro 2021 will notify you in advance.
Limited data is submitted during regular audits to maintain our license. All such information is transmitted in fully encrypted form.
To be clear: We never share your data with ad networks, data brokers, or social media companies.
Euro 2021 protects your data with multiple layers of security – not just a single barrier, but a full system of overlapping safeguards.
Euro 2021 uses cookies and similar technologies on its site. Cookies are small text files stored in your browser that help the site function more effectively.
| Cookie Type | Purpose | Can it be disabled? |
|---|---|---|
| Essential Cookies | Login Session & Security | No (the site will not function) |
| Performance Cookies | Page Load Speed Monitoring | Yes |
| Functionality Cookies | Remembering Language & Preferences | Yes |
| Analytics Cookies | Site Improvement Data | Yes |
You can disable non-essential cookies at any time from your browser settings. However, disabling essential cookies may affect the site's functionality.
As a Euro 2021 member, you have specific rights over your personal data – and we don't just put them on paper, we actually uphold them.
Find out exactly what personal information we hold about you.
You may request corrections to any inaccurate information.
You may request deletion of your data under certain circumstances.
You may request a copy of your data in a portable format.
You may request a temporary pause on the processing of certain data.
You may object to specific uses of your data.
To exercise any of your rights support@euro2021.netor reach us via live chat. We will respond within 30 days.
Euro 2021 does not retain your data indefinitely. A separate retention period is defined for each type of information.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 Years | AML Policy |
| Gaming History | 3 Years | Dispute Resolution |
| Support Chat Logs | 1 Year | Service Quality Improvement |
| Marketing Preferences | Until Consent Is Withdrawn | Your Preferences |
Once the retention period expires, data is automatically and securely deleted.
Euro 2021 strictly does not serve anyone under the age of 18. Age verification is carried out at registration and prior to withdrawal.
If we discover that a minor has created an account, it will be closed immediately and all associated data will be permanently deleted.
If you are aware of any minor using Euro 2021, please support@euro2021.netto let us know. We will resolve the matter promptly.
Euro 2021 may update this Privacy Policy as needed. For any significant changes, you will be notified via your registered email or mobile number, and an "Updated" notice will be displayed at the top of the page.
For any privacy-related questions, complaints, or requests to exercise your rights, please contact us:
Email: support@euro2021.net | Subject line: "Privacy Request" | We will respond within 30 days.
This is a simplified version of the Privacy Policy. In the event of a legal dispute, the original English version shall prevail.
Frequently asked questions about accounts and membership.
Euro 2021 has five VIP levels – Bronze, Silver, Gold, Platinum, and Diamond. The higher your level, the greater the rewards.
Bronze members enjoy 5% weekly cashback and a birthday gift. Silver unlocks 8% cashback and 75 free spins per week. From Gold onwards, you get a dedicated manager, 12% cashback, and fast withdrawals (10 minutes). Platinum offers 16% cashback, 3-minute withdrawals, and 24/7 manager support. Diamond is fully invite-only – with 20% cashback, instant withdrawals, and a custom bonus package. For more details, The VIP Page View.
Your name and mobile number cannot be changed directly on your profile, as this information is tied to identity verification. You will need to contact our support team to make any changes.
Here's how it works: contact us via live chat or email with the reason for the change and your updated details. The support team will verify your identity using your national ID and apply the changes. For mobile number updates, OTP verification on both the old and new numbers may be required. For security purposes, this process may take some time — typically 24–48 hours.
Your data is secure and your privacy is protected at Euro 2021. Play with confidence.
* For 18+ users only. Please play responsibly.